Maintenance Contracts

+ What are the advantages of the AMC contract? 

An Annual Maintenance Contract (AMC) with Sithara Home Maintenance ensures your home or property stays in top condition throughout the year. It offers complete peace of mind by providing regular inspections, preventive maintenance, and priority service for essential systems like AC, electrical, and plumbing. With a fixed annual cost, you avoid unexpected repair expenses while extending the life of your appliances and fittings. AMC clients benefit from faster response times, expert technician support, and customizable packages tailored to fit villas, apartments, and commercial spaces across Dubai.

+ If you have an emergency, how quickly will you get to me?

In the event of an emergency, our team at Sithara Home Maintenance is committed to responding promptly and efficiently. We aim to reach your location within 90 minutes of your call, anywhere in Dubai. Our dedicated technicians are equipped to handle urgent issues such as AC breakdowns, electrical faults, or plumbing emergencies with speed and professionalism—ensuring your safety and comfort are restored as quickly as possible. With our reliable support just a call or WhatsApp message away, you can count on fast action when you need it most.

+ Can the contract be transferred if I move to a new location?

Yes, your maintenance contract with Sithara Home Maintenance can be transferred if you move to a new location, provided the new property is a similar type and size, such as another villa or apartment. We understand that moving happens, and we’re happy to support you through the transition. However, if the new property has more AC units, larger square footage, or additional maintenance requirements, an adjustment in the contract cost may apply. Our team will assess the new location and provide a fair quote to ensure the same high level of service continues at your new home.

+ Can I cancel my maintenance package any time?
Yes, you can cancel your maintenance package at any time by notifying us in advance. However, please note that cancellation terms may vary depending on the duration of the contract and the services already provided. If any maintenance visits or emergency services have been completed, a partial deduction may apply to cover those costs. Our team will review your package usage and provide a clear breakdown before processing the cancellation. We aim to keep the process transparent and hassle-free for all our clients.

+ Do you offer different payment options?

Yes, at Sithara Home Maintenance, we offer flexible different payment options to make our services more convenient and affordable for you.Our goal is to ensure that quality home maintenance fits comfortably within your budget, without compromising on service. For custom payment plans or large properties, our team is happy to discuss options tailored to your needs.